Do you do onsite repairs?
Unfortunately we do not offer in-home repairs as a regular service. We do however offer remote troubleshooting anywhere in Canada or US as long as you have an internet connection.
Frequently Asked Questions
Do you stock any hardware?
No, we do not keep any hardware in stock. We do however, offer an UNBIASED consulting services in which we will evaluate your needs and help you purchase the best product from the retailer of your choosing. Please visit our SERVICES page to see more detail on our Needs Analysis process.
Will I be billed for just calling you?
No, we start with either a 5 minute phone call or short email conversation to determine if we are a good fit to work together. We will not take on a project unless we are certain that your money will be well spent with us! What are you waiting for? Call or email today to see if we can help.
What payment methods do you accept?
Fortunately none of our services require “an arm” or “a leg” for payment! We do however accept most major credit cards, PayPal, Cash, or email money transfer. Cheques accepted for local customers only.
I have a computer problem but live in another Province or State, can you still help me?
ABSOLUTELY! The majority of software problems we see can be resolved with remote desktop support. We will also work closely with your local computer repair shop to fix any hardware problems or send your machine in for warranty.
What can I expect for turn-around time?
Small fixes such as setting up email accounts, computer tune-ups, software consulting, etc, can usually be completed in 1-2 business days. Contact us for a quick time estimate.